A lot of people have been asking me why and how we’re so busy right now, at a time when many others are not.
Well, sometimes even we can’t understand why we’re so busy. So we sat down and came up with a few things, and thought these would be tips that could help you stay busy, too.
First of all, you have to offer something that helps people.
I’ve been in this business for 23 years, and I have to tell you that most apparel company owners don’t even want to hear the word “computer.” But a lot of the old legacy systems in use today were birthed in the ‘70s, and when you look at the ROI for a new system, you begin to understand why they are making changes.
A lot of owners are looking inside their buildings now, asking “How can I lower my costs?”
Well, one way is to automate all those legacy systems, the things that, honest to God, people are still doing manually. Watching your inventory is key right now, and good systems provide good visibility. They end up helping owners make better business decisions.
And the worse it gets out there, that’s even more reason to look inside for costs savings.
Second, you have to be focused on your customers.
One thing and I can’t say it enough, is that we are all about customer service. We’re right now going back to all our customers, and asking, “What can we do to help you?” And one of the things we’re finding is that everybody is interested in moving to e-commerce.
So we’re looking at e-commerce solutions for some of them, even though it’s not something we’ve done much of before.
The third thing, you have to listen and be flexible.
I can’t tell you how many times we’ve been dragged into something, thinking it was against our better judgment, and it’s turned out to be huge business for us. So, you have to stay true to your core business, but you have to be flexible.
