Just how good is your customer service? Probably not as good as you think

Shop-Eat-Surf Retail Columnist

Tommy KnappI received a few responses to my column last month asking me to talk about customer service. From some of the responses I received, there seems to be a lack of meaningful customer service at many shops.

Published: May 13, 2013

Shop-Eat-Surf Retail Columnist

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Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series