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Looking at specialty and department store comps for the year
With the release of November comps today, we thought we would look back and put the year-to-date in perspective. The big winner continues to be The Buckle, which is one…
Executive Edition May 13, 2013Surf Expo parent starts LAUNCH LA
Press Release:  Prepare for LAUNCH LA, The Trade Event For The West Coast Lifestyle  Santa Monica, CA (October 24, 2011)—LAUNCH LA will be held at the historic Barker…
News May 13, 2013
Leadership in challenging times: Day 3, Employees
Today in Day 3 of our leadership series, industry leaders talk about the key qualities they need in their rank-and-file employees right now, including resiliency, creativity and adaptability. Steve Murray…
Executive Edition May 13, 2013
Kaenon announces 2011 Anniversary Collection
Press Release: Kaenon Polarized Introduces 2011 Anniversary Collection Celebrating 10 Years of Kaenon with New, Hand-Painted Sunglass Styles Â
News May 13, 2013
Just how good is your customer service? Probably not as good as you think
Shop-Eat-Surf Retail Columnist I received a few responses to my column last month asking me to talk about customer service. From some of the responses I received, there seems to…
Executive Edition May 13, 2013
Customers and competitors post mixed results
Industry customer and competitors posted mixed numbers for October with some clear winners, some losers and some in between.
News May 13, 2013
Some good news in Australian consumer sentiment; not so in EU and US
We've been hearing lately that "flat is the new up," and the latest round of retail trade and consumer sentiment reports bring it home. In Europe, non-food retail trade remained…
Executive Edition May 13, 2013
Urban Outfitters Q3 sales below plan
Urban Outfitters, a top retail performer during the recession, announced lower than expected sales for the third quarter on Monday.
News May 13, 2013
The new consumer-protection law: View from inside a testing lab
In the second day of our series on the new consumer product safety rules and their impact on action sports brands, I talked to the operators of Applied Technical Services…
Executive Edition May 13, 2013
