Today, Pacsun announced that they are adding something special to their online shopping experience, just in time for the holidays, through the offering of same-day delivery. The convenient service will apply for orders placed by 3PM local time, and items will be delivered no later than 9PM local time the same day.
“As a digital-first brand, at Pacsun, we understand convenience is key, and we are always looking for more ways to make our customer experience more efficient, especially online,” said Mimi Ruiz, VP of eCommerce at Pacsun, “Refining our operations and offering same-day delivery not only allows us to satisfy our consumers needs more by fulfilling orders in real-time, but it will also decrease the probability for cart abandonment during the holidays.”
“At Pacsun, we have been able to maintain a loyal community by growing with our customer and listening to their wants and needs, immediacy being one of them,” said Mike Relich, Co-CEO at Pacsun, “By streamlining the purchase process and introducing same-day delivery, we are able to satisfy the needs of our consumer, while benefiting our business by getting inventory out faster and increasing conversion rates.”
The retailer launched same-day delivery in 40 stores across 10 major US markets, including Los Angeles, New York City, Chicago, Seattle, D.C., Houston, Dallas, Phoenix, Miami and Philadelphia.
Though not all items will qualify for same-day delivery, customers can find eligible options on the product details page online by adding their address. When inventory is available at their closest participating retail location, the same-day delivery option will be presented at check out for $12.00.
Pacsun partnered with Delivery Solutions, the leading delivery orchestration software provider, to provide access to best-in-class same-day delivery providers like Uber and DoorDash. Delivery Solutions’ platform, enables Pacsun’s customers to have the ultimate convenience from pre-order to post purchase in their same-day delivery shopping journey.
“Being a strategic partner in helping Pacsun bring true omnichannel solutions to their customer is exactly what we strive for,” said Manil Uppal, Founder of Delivery Solutions. “By adding same day delivery to their offering powered by our software, Pacsun will deliver an elevated experience, and we will enhance it with same day happiness,” Uppal added.
In addition, Pacsun is currently hosting a number of deals sitewide, along with its annual 25 days of deals running parallel to all of the sitewide promos. Please see below for current and upcoming promotions:
DATE | SITEWIDE PROMO | 25 DAYS OF CHRISTMAS |
Monday, December 13
Green Monday |
Green Monday – 50% off Sitewide + Free Ship | Denim $19 |
Tuesday, December 14 | Green Monday – 50% off Sitewide + Free Ship | $10 Graphics/ Tees/ Tops |
Wednesday, December 15 | Buy More, Save More Sitewide Sale + Free Ship | 50% off Brands/ Playboy |
Thursday, December 16 | Buy More, Save More Sitewide Sale + Free Ship | Holiday Favorites $5, $10, $15 |
Friday, December 17 | Buy More, Save More Sitewide Sale + Free Ship | Cold Weather $19 (jackets, hoodies, etc.) |
Saturday, December 18 | Buy More, Save More Sitewide Sale + Free Ship | Hoodie Giveaway |
Sunday, December 19 | Buy More, Save More Sitewide Sale + Free Ship | 50% Jeans |
Monday, December 20 | Buy More, Save More Sitewide Sale + Free Ship | $8 Tees |
Tuesday, December 21
First Day of Winter |
Buy More, Save More Sitewide Sale + Free Ship | Playboy Giveaway |
Wednesday, December 22 | Buy More, Save More Sitewide Sale + Free Ship | $19 Sweatpants/ Knit Flare |
Thursday, December 23 | Buy More, Save More Sitewide Sale + Free Ship | Giftcard Promo |
Friday, December 24
Christmas Eve |
Buy More, Save More Sitewide Sale | Year of Denim Giveaway |
Saturday, December 25
Christmas Day |
Christmas Holiday Sitewide Sale: 30-60% off everything sitewide | Giftcard Giveaway on Pacun’s social media |