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How Haydenshapes Took Control of Its Fate and Remade Its Identity
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Looking at specialty and department store comps for the year
With the release of November comps today, we thought we would look back and put the year-to-date in perspective. The big winner continues to be The Buckle, which is one…
Executive Edition May 13, 2013Winners announced for Australia's Surf Awards
Press Release:  FRIDAY 30th MARCH 2012: Australia’s Surf Industry celebrated in style this week at the gala Surf Industry Awards dinner held at Sydney’s Novotel Manly Pacific. Hosted by…
News May 13, 2013Leadership in challenging times: Day 3, Employees
Today in Day 3 of our leadership series, industry leaders talk about the key qualities they need in their rank-and-file employees right now, including resiliency, creativity and adaptability. Steve Murray…
Executive Edition May 13, 2013Surf Diva takes different merchandising approach
Surf Diva takes a different merchandising approach in its female-centric store in La Jolla compared to many surf shops. We talked to Coco and Izzy Tihanyi to find out more.
News May 13, 2013Just how good is your customer service? Probably not as good as you think
Shop-Eat-Surf Retail Columnist I received a few responses to my column last month asking me to talk about customer service. From some of the responses I received, there seems to…
Executive Edition May 13, 2013California Surf Museum presents Vintage Swap Meet
Press Release: Â The California Surf Museum and the Longboard Collector Club are partnering up to bring the 2nd Vintage Surf Swap Meet to Oceanside! Â The public is welcome…
News May 13, 2013Some good news in Australian consumer sentiment; not so in EU and US
We've been hearing lately that "flat is the new up," and the latest round of retail trade and consumer sentiment reports bring it home. In Europe, non-food retail trade remained…
Executive Edition May 13, 20132012 Oakley Surf Shop Challenge kicks off
Press Release:  2012 OAKLEY SURF SHOP CHALLENGE KICKS OFF WITH SOUTHWEST REGIONAL AT SEASIDE REEF  Oceanside’s SurfRide Surf Shop Takes the Title And Reserves Trip to Bali  …
News May 13, 2013The new consumer-protection law: View from inside a testing lab
In the second day of our series on the new consumer product safety rules and their impact on action sports brands, I talked to the operators of Applied Technical Services…
Executive Edition May 13, 2013


















