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Pharrell Just Made Surf the Coolest Thing in Paris. Surf Industry Leaders Weigh In.
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Just how good is your customer service? Probably not as good as you think
Shop-Eat-Surf Retail Columnist I received a few responses to my column last month asking me to talk about customer service. From some of the responses I received, there seems to…
Executive Edition May 13, 2013SIA releases first-ever mid-season report
Press Release:  SIA Releases First-Ever Mid-Season Intelligence Report  Mid-Season Numbers, Emerging Trends Impacted by Snow Conditions Â
News May 13, 2013
Some good news in Australian consumer sentiment; not so in EU and US
We've been hearing lately that "flat is the new up," and the latest round of retail trade and consumer sentiment reports bring it home. In Europe, non-food retail trade remained…
Executive Edition May 13, 2013Sole Technology expands into Mainland China
Press Release: Â SOLE TECHNOLOGY EMBARKS ON EXPANSION INTO MAINLAND CHINA AND MACAU Â Brands Etnies, Emerica and Altamont Will Now Be Available Exclusively at I.T Limited Double-Park Retail Locations…
News May 13, 2013
The new consumer-protection law: View from inside a testing lab
In the second day of our series on the new consumer product safety rules and their impact on action sports brands, I talked to the operators of Applied Technical Services…
Executive Edition May 13, 2013
Noll Surfboards collaborates with Billabong
Press Release: Â IRVINE, CALIFORNIA -- (March 6, 2012) -- Noll Surfboards, the surf brand founded on epic big-wave pioneering and transoceanic aloha, today announced an exclusive collaboration with Billabong…
News May 13, 2013
Consumer confidence up around the globe
Consumer confidence is on the rebound around the globe, the latest surveys show. Every nation we checked shows a continued swing to positive consumer sentiment, though all remain at levels…
Executive Edition May 13, 2013NRF: February retail saels rise 8.6% year-over-year
Press Release:  WASHINGTON, March 13, 2012 – With a spring in their step, retailers marked 20 consecutive months of sustained year-over-year retail sales growth in February as unseasonably warm…
News May 13, 2013How CIT customers are protecting themselves
CIT was back in the news this week after delaying its quarterly filing as it works to restructure the company and avoid a bankruptcy filing. I have been talking to…
Executive Edition May 13, 2013
